Cognidesk integrates with several popular and widely used IT and Business applications such as
Do user "Password Resets" and "Account Unlock" using prebuilt automations that connect to Active Directory.
Get user details
Leverage automations for Office 365 to add users or remove users to distribution lists.
Create distribution list
Add user to distribution list
Remove user from distribution list
Set of Twilio based automations to deploy two factor authentications. use flows such as "Send" and "Verify" to authenticate a user.
Use IBM Control Desk specific set of automations to automate tasks like creating, knowing status and updating ticket as you report issues.
Create Support Ticket
Get Ticket Status
Update Support Ticket
Automations for slack can help simply digital experience. Use these whilst deploying the VA in SLACK for tasks notifications, editing ticket etc. directly from slack.
Send push notifications to user
Send Approval Request
Lower your IT help desk cost by automating repetitive tasks and process with cognitive automation.