SITS 2019 is the UK’s leading event for SERVICE DESK and IT SUPPORT professionals. Get hands-on experience with Cognidesk — AI powered conversational self service automation platform to reinvent the way you provide IT workplace support. Meet the team, see the demo and live working of CogniDesk in LONDON from May 1-2, 2019.
“In 10 years, if you’re not using some sort of AI-enhanced assistant, it will be like not being on the Internet today.”
“We expect AI, machine learning and VPAs to be one of the major strategic battlegrounds from 2017 onwards, and make many mobile apps fade and become sub-servants of VPAs.”
“Conversational interfaces are being increasingly used by many types of organizations as an addition or replacement for more traditional methods of customer support including IVR and call centers.”
Today, users are very savvy. With a tap of a button, people can rent, buy, lease, sell, talk, chat and basically can do everything one needs in day to day aspect of life. From a business perspective, companies are finding new ways to engage users to do business. The new startups have advantage in that they start...
Lower your IT help desk cost by automating repetitive tasks and process with cognitive automation.